Career Opportunities

Administrative Assistant
Strong logistics and interpersonal skills

The Opportunity:

An exciting opportunity exists for an experienced and enthusiastic person with strong organisational, office and communication skills, to join us in out Carlton office as an Administrative Assistant.


Synergistiq was established in 1990, and has established a highly credible reputation over the past 24 years working with a wide range of clients, including government, community and more recently private sector organisations.

Synergistiq has a clear purpose to nurture systemic improvement in social justice and human rights. We do this by working in a range of complex policy areas, particularly education, community participation, justice, and health and wellbeing. We specialise in engaging meaningfully and positively with various stakeholders, including Aboriginal and Torres Strait Islander communities, young people, newly arrived and emerging communities, people living with disability, people living with addiction, and people who have experienced trauma.

We provide tailored services to meet our clients’ needs, focused on evaluation and research, strategy, planning and development, and facilitation and engagement.

Our values ensure we bring integrity to everything we do, allowing us to get to the heart of the matter.

We value excellence, respect, learning, passion, humanity and courage. Our work is supported by our innovative approach to distributed leadership and self-organisation within the company.

Our approach is based on engaging in areas of deep complexity, applying systems and strengths based approaches with participatory engagement. We aim to gather all available evidence, ensuring everyone is heard; to analyse systemically to develop wise solutions to complex problems; and assist our clients to create profound and sustainable change.

Role Description/Activities

We require someone to work with our booking system for a statewide program. Activities will include:

  • Entering bookings on our electronic booking system
  • Responding to telephone calls and emails with clients to arrange bookings
  • Interacting with training staff to facilitate bookings
  • Ordering resources and manuals
  • Maintaining effective communication with other team members
  • Other administrative tasks

You will bring the following experience and skills to the role:

  • Commitment to Synergistiq purpose and values
  • Excellent interpersonal skills with a demonstrated ability for building and maintaining relationships with clients and colleagues
  • Personal qualities of enthusiasm, flexibility, resilience and good humour
  • An ability to work under pressure and meet deadlines
  • An understanding of and preparedness to adapt to a professional workplace environment
  • Excellent organisational and planning skills
  • High level competency with Microsoft Office programs, especially Word and Excel
  • Ability to manage an on-line booking system
  • Confidence and competence in communicating complex information via telephone and email to a variety of clients as well as to Synergistiq staff and associates
  • Ability to record information accurately and in a timely manner, creating data bases and formatting information to be used in reports
  • Ability to communicate effectively with a work supervisor by telephone and email and to monitor own work capacity.

This position will be part time (12 hours per week over 3 days) and fixed term (until 29 June 2018) with a possibility of extension.

For further information about this position or about how to apply contact Melinda McPherson at